Placing your order with Sticky Sales and Marketing is a very simple 7 step process!
STEP 1 – CONTACT & ENQUIRY
Make contact with our team via email, our website or telephone. When you make contact you can either make an immediate enquiry or you can set up an appointment for one of our friendly salespeople to discuss your requirements in more detail.
STEP 2 – GET QUOTATION
Once we have received your enquiry, we will compile a formal quotation. This quotation will give you a clear picture of all the costs involved with your order.
STEP 3 – PLACE ORDER
Once you have received your quotation and made a decision on the products you want, you will need to give us an order. Kindly note that we only proceed with orders placed in writing. If you are placing an order on behalf of your company, please check if you need to provide us with a purchase order number.
STEP 4 – PAY DEPOSIT
Once we receive your order in writing, we will send you a tax invoice. You will need to pay 50% of the total amount due. This payment will kick-start our production process.
STEP 5 – ARTWORK APPROVAL
Once we have confirmation from our bank that the 50% deposit that you have paid is reflecting in our bank account, we will send you an artwork proof/layout (which will give you a visual representation of what your final product will look like with branding). Please check this very carefully, as we cannot be held liable for artwork that has been approved in error.
STEP 6 – Final Payment
Once your artwork is approved and the production is complete on your order, we will send you your final invoice in order for you to make the balance of your payment. Kindly note that no goods will be dispatched until the payment of your final balance reflects in our bank account.
STEP 7 – DELIVERY OF YOUR ORDER
Once we have confirmation from our bank that your final payment is now reflecting in our bank account, we will make arrangements with you to have your order delivered to you. We will either do this by way of our courier service or with our in-house driver.